Please review this policy before purchasing or activating any software or service.
Software setup, configuration, deployment and digital service work require allocation of technical resources and may include customized implementation. Accordingly, once software access is activated, setup work has commenced, credentials are provisioned, configuration is completed or digital deliverables are supplied, the associated fees are non-refundable, subject to applicable law.
If a client requests cancellation before any setup, provisioning or service work has started, Jet IT Solutionz may review the request based on the written scope, resources already allocated and any third-party costs incurred.
Maintenance charges are payable in advance. Failure to pay may result in suspension of software access, hosting, technical support, monitoring or connected services. Maintenance fees already consumed for an active service period are non-refundable.
Payments made directly or indirectly for third-party hosting, domains, broker/data subscriptions, cloud services, licenses or gateways are governed by the respective third party's refund terms and may be non-refundable.
